:root{--bg:#0b1117;--panel:#101922;--panel2:#14202a;--panel3:#1a2934;--line:#24333f;--text:#e9f0f4;--muted:#8da1ae;--accent:#21c58b;--accent2:#1fa2ff;--danger:#ff5d6c;--warn:#f4ba4a;--shadow:0 18px 55px #0007;--radius:16px}*{box-sizing:border-box}html,body{height:100%}body{margin:0;background:var(--bg);color:var(--text);font:14px/1.35 Inter,ui-sans-serif,system-ui,-apple-system,"Segoe UI",sans-serif;overflow:hidden}button,input,select,textarea{font:inherit}button{cursor:pointer}.hidden{display:none!important}.muted,small{color:var(--muted)}code{background:#081016;border:1px solid var(--line);padding:2px 6px;border-radius:6px;color:#a9d6ef}.login-shell{height:100%;display:grid;place-items:center;background:radial-gradient(circle at 20% 20%,#15353a 0,transparent 34%),radial-gradient(circle at 90% 80%,#17263d 0,transparent 35%),var(--bg)}.login-card{width:min(92vw,420px);padding:34px;background:#101922ee;border:1px solid #2a3945;border-radius:24px;box-shadow:var(--shadow)}.brand-mark{width:54px;height:54px;border-radius:16px;display:grid;place-items:center;background:linear-gradient(135deg,var(--accent),#0b8f72);color:#04110d;font-weight:900;font-size:26px;box-shadow:0 12px 30px #21c58b33}.brand-mark.small{width:38px;height:38px;border-radius:12px;font-size:19px}.login-card h1{margin:16px 0 2px;font-size:26px}.login-card p{margin:0 0 24px;color:var(--muted)}.login-card label{display:block;margin:12px 0 6px;color:#b7c6cf;font-size:12px}.login-card input,.modal-card input,.modal-card select,.modal-card textarea,.toolbar input,.toolbar select,.info-block select,.info-block textarea,.subfilters select{width:100%;background:#0b141b;color:var(--text);border:1px solid var(--line);border-radius:11px;padding:11px 12px;outline:none}.login-card input:focus,.modal-card input:focus,.modal-card textarea:focus,.search-row:focus-within,.info-block textarea:focus{border-color:#2c8f7d;box-shadow:0 0 0 3px #21c58b13}.primary,.secondary,.ghost,.danger-outline,.pill,.iconbtn{border:0;border-radius:10px;padding:10px 14px;color:var(--text)}.primary{background:var(--accent);color:#042016;font-weight:800}.primary:hover{filter:brightness(1.07)}.secondary{background:var(--panel3);border:1px solid var(--line)}.ghost{background:transparent;border:1px solid var(--line)}.danger-outline{background:#35191d;border:1px solid #6a2d34;color:#ff9aa4}.wide{width:100%}.form-error{color:#ff9aa4;min-height:20px;margin-top:10px}.app{height:100dvh;display:grid;grid-template-columns:232px 1fr}.rail{background:#0d151c;border-right:1px solid var(--line);display:flex;flex-direction:column;padding:14px 10px;z-index:20}.brand{display:flex;align-items:center;gap:10px;padding:4px 8px 18px}.brand-copy{display:flex;flex-direction:column}.brand-copy span{font-size:11px;color:var(--muted)}nav{display:flex;flex-direction:column;gap:5px}nav button{border:0;background:transparent;color:#aab9c2;border-radius:11px;padding:11px 12px;text-align:left;display:flex;align-items:center;gap:11px;position:relative}nav button span{font-size:17px;width:20px;text-align:center}nav button b{font-weight:650;flex:1}nav button em{background:var(--accent);color:#042016;border-radius:999px;min-width:20px;text-align:center;padding:1px 5px;font-size:11px;font-style:normal}nav button:hover{background:#131e27;color:#eaf4f7}nav button.active{background:#173029;color:#ddfff4;color:#caffee}.rail-bottom{margin-top:auto;display:grid;gap:10px}.userbox{border-top:1px solid var(--line);padding:14px 7px 4px;display:grid;grid-template-columns:auto 1fr auto;align-items:center;gap:9px}.userbox small{display:block}.userbox button{background:transparent;border:0;color:#8398a5;font-size:20px}.avatar{width:34px;height:34px;border-radius:50%;display:grid;place-items:center;background:linear-gradient(135deg,#244254,#1b6a5e);font-weight:800;color:#dffaf3;flex:0 0 auto}.avatar.large{width:42px;height:42px}.avatar.xlarge{width:76px;height:76px;font-size:24px;margin:auto}.workspace{min-width:0;overflow:hidden}.mobile-head{display:none}.page{display:none;height:100%;overflow:auto;padding:28px}.page.active{display:block}.page-inbox{padding:0!important;overflow:hidden!important;grid-template-columns:390px minmax(420px,1fr) 310px}.page-inbox.active{display:grid}.inbox-list-panel,.chat-panel,.contact-panel{height:100dvh;min-height:0}.inbox-list-panel{background:#0f1820;border-right:1px solid var(--line);display:flex;flex-direction:column}.panel-head{display:flex;justify-content:space-between;align-items:center;padding:18px 18px 10px}.panel-head h2{margin:0;font-size:19px}.panel-head small{display:block;margin-top:3px}.iconbtn{background:var(--panel3);border:1px solid var(--line);padding:8px 10px}.search-row{display:flex;align-items:center;gap:8px;margin:8px 14px;background:#101c25;border:1px solid var(--line);border-radius:11px;padding:0 10px}.search-row input{flex:1;min-width:0;background:transparent;border:0;color:var(--text);padding:10px 2px;outline:0}.chips{display:flex;gap:6px;padding:6px 14px;overflow-x:auto}.chips button{white-space:nowrap;background:#16232d;color:#adc0ca;border:1px solid transparent;border-radius:999px;padding:7px 10px}.chips button.active{background:#173b31;color:#cbffed;border-color:#255a4c}.subfilters{display:grid;grid-template-columns:1fr 1fr;gap:7px;padding:6px 14px 10px}.subfilters select{padding:8px;font-size:12px}.conversation-list{overflow:auto;flex:1}.conversation-item{display:grid;grid-template-columns:auto 1fr auto;gap:10px;padding:12px 14px;border-bottom:1px solid #1a2832;cursor:pointer;position:relative}.conversation-item:hover,.conversation-item.active{background:#15222b}.conversation-item.black{background:linear-gradient(90deg,#3b171b55,transparent 65%);border-left:4px solid var(--danger);padding-left:10px}.conversation-item .body{min-width:0}.conversation-item .row{display:flex;align-items:center;gap:7px;min-width:0}.conversation-item .row b{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.conversation-item .route{font-size:11px;font-weight:700;color:#8cd8ff}.conversation-item .preview{margin-top:4px;color:#90a4b0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.conversation-item .meta{text-align:right;font-size:11px;color:#7f929e}.unread{display:inline-grid;place-items:center;background:var(--accent);color:#042016;border-radius:999px;min-width:20px;height:20px;padding:0 5px;font-weight:900;margin-top:6px}.multi-route{color:var(--warn);font-size:11px;margin-top:4px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.account-dot{width:8px;height:8px;border-radius:50%;display:inline-block}.chat-panel{background:linear-gradient(#0b1319ee,#0b1319ee),radial-gradient(circle at 20% 20%,#1b312c 0,transparent 35%);display:flex;flex-direction:column}.chat-empty{margin:auto;text-align:center;width:min(470px,82%);color:#8ea0aa}.empty-icon{font-size:60px;color:#31505e}.chat-active{height:100%;display:flex;flex-direction:column;min-height:0}.chat-head{height:66px;display:flex;align-items:center;gap:10px;padding:9px 14px;background:#141f28;border-bottom:1px solid var(--line)}.chat-title{display:flex;flex-direction:column;min-width:0;flex:1}.chat-title b{font-size:15px}.chat-title span{font-size:12px;color:#88cbed}.chat-actions{display:flex;gap:7px}.pill{background:#172730;border:1px solid var(--line);font-size:12px}.mobile-back{display:none}.route-warning{padding:8px 14px;background:#332815;border-bottom:1px solid #5d4923;color:#ffd980;font-size:12px}.message-list{flex:1;min-height:0;overflow:auto;padding:22px 7%;display:flex;flex-direction:column}.msg{max-width:min(72%,650px);background:#17242d;border:1px solid #24343e;border-radius:7px 14px 14px 14px;padding:8px 10px;margin:3px 0;align-self:flex-start;box-shadow:0 2px 8px #0002}.msg.out{align-self:flex-end;background:#0f473a;border-color:#1b5b4c;border-radius:14px 7px 14px 14px}.msg .time{display:block;text-align:right;color:#8aa1aa;font-size:10px;margin-top:4px}.msg .file{display:flex;gap:8px;align-items:center;background:#0b151c77;padding:8px;border-radius:8px;margin-bottom:5px}.msg.system{align-self:center;background:#192129;color:#9fb2bc;font-size:11px}.composer-wrap{background:#141f28;border-top:1px solid var(--line);position:relative}.composer{display:flex;gap:6px;padding:10px 12px;align-items:flex-end}.composer-btn{width:38px;height:38px;border:0;background:transparent;color:#9eb0ba;font-size:20px}.composer textarea{flex:1;max-height:120px;resize:none;background:#1c2a34;color:var(--text);border:1px solid #2a3a46;border-radius:17px;padding:9px 12px;outline:none}.send-btn{width:40px;height:40px;border:0;border-radius:50%;background:var(--accent);color:#052018;font-size:18px}.reply-picker{position:absolute;left:12px;bottom:60px;width:min(480px,calc(100% - 24px));max-height:300px;overflow:auto;background:#13202a;border:1px solid #2d404d;border-radius:14px;box-shadow:var(--shadow);padding:7px;z-index:15}.reply-item{padding:10px;border-radius:9px;cursor:pointer}.reply-item:hover{background:#1c2d38}.reply-item b{display:block}.reply-item small{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.contact-panel{background:#0f1820;border-left:1px solid var(--line);overflow:auto}.side-empty{color:#667c89;text-align:center;padding-top:80px}.contact-hero{text-align:center;padding:24px 16px 16px;border-bottom:1px solid var(--line)}.contact-hero h3{margin:10px 0 3px}.info-block{padding:14px 16px;border-bottom:1px solid var(--line)}.block-title{font-size:11px;text-transform:uppercase;letter-spacing:.08em;color:#8095a1;margin-bottom:8px}.route-list{display:grid;gap:6px}.route-card{padding:8px 9px;background:#14212a;border:1px solid #22323d;border-radius:9px;font-size:12px}.route-card.current{border-color:#2c8f7d}.label-picker{display:flex;flex-wrap:wrap;gap:6px}.label-chip{display:inline-flex;align-items:center;gap:5px;border:1px solid var(--line);border-radius:999px;padding:5px 8px;font-size:11px;cursor:pointer}.label-chip.on{outline:2px solid #ffffff22}.page-header{display:flex;align-items:center;justify-content:space-between;gap:18px;margin-bottom:22px}.page-header h1{margin:0;font-size:26px}.page-header p{margin:4px 0 0;color:var(--muted)}.stats-row{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin-bottom:18px}.stat-card,.system-card{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:16px}.stat-card strong,.system-card strong{font-size:25px;display:block;margin-top:3px}.stat-card span,.system-card span{color:var(--muted);font-size:12px}.card-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(310px,1fr));gap:14px}.account-card{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:16px;position:relative;overflow:hidden}.account-card:before{content:"";position:absolute;left:0;top:0;bottom:0;width:4px;background:var(--card-color,var(--accent))}.account-top{display:flex;align-items:center;gap:10px}.account-top .copy{flex:1}.account-top h3{margin:0}.account-top small{display:block}.state{display:inline-flex;align-items:center;gap:6px;border-radius:999px;padding:4px 8px;background:#17232d;font-size:11px}.state:before{content:"";width:7px;height:7px;border-radius:50%;background:#6d7d86}.state.connected:before{background:#2bdd98;box-shadow:0 0 10px #2bdd98}.state.syncing:before,.state.connecting:before,.state.reconnecting:before{background:#ffc34d}.state.logged_out:before,.state.error:before{background:#ff5d6c}.account-meta{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin:14px 0}.meta-box{background:#0d171e;border:1px solid #1e2d38;border-radius:10px;padding:9px}.meta-box span{display:block;color:var(--muted);font-size:10px;text-transform:uppercase}.account-actions{display:flex;gap:7px;flex-wrap:wrap}.toolbar{display:flex;gap:10px;margin-bottom:14px}.toolbar .search-row{margin:0}.grow{flex:1}.toolbar select{width:auto;min-width:150px}.table-card{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);overflow:auto;margin-top:14px}.table-card table{width:100%;border-collapse:collapse;min-width:760px}.table-card th,.table-card td{padding:12px 14px;border-bottom:1px solid #1d2a34;text-align:left}.table-card th{font-size:11px;text-transform:uppercase;letter-spacing:.04em;color:#8196a2;background:#121d25;position:sticky;top:0}.table-card tr:hover td{background:#121e26}.contact-cell{display:flex;align-items:center;gap:9px}.status-pill{border-radius:999px;padding:4px 8px;background:#172a31;color:#a6c4d2;font-size:11px}.status-pill.bad{background:#371b20;color:#ff9da6}.status-pill.good{background:#16382e;color:#9bf2d2}.quick-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(320px,1fr));gap:12px}.quick-card{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:15px}.quick-card .shortcut{font-family:ui-monospace,monospace;color:#8de4c6;background:#10251f;padding:3px 7px;border-radius:7px}.quick-card p{color:#b5c3cb;white-space:pre-wrap;min-height:55px}.quick-head{display:flex;justify-content:space-between;align-items:center}.label-grid{display:flex;flex-wrap:wrap;gap:10px}.label-card{display:flex;align-items:center;gap:9px;background:var(--panel);border:1px solid var(--line);border-radius:12px;padding:10px 12px}.color-dot{width:12px;height:12px;border-radius:50%}.group-row{display:flex;gap:9px;flex-wrap:wrap}.group-card{background:var(--panel);border:1px solid var(--line);border-radius:12px;padding:11px 14px}.system-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}.table-title{padding:14px 16px;border-bottom:1px solid var(--line);font-weight:800}.release-list,.audit-list{padding:8px 16px}.release-row,.audit-row{display:flex;justify-content:space-between;gap:15px;padding:10px 0;border-bottom:1px solid #1d2a34}.callout{margin-top:14px;background:#14231f;border:1px solid #285444;border-radius:14px;padding:16px;color:#c9e9de}.modal{position:fixed;inset:0;display:grid;place-items:center;z-index:100}.modal-backdrop{position:absolute;inset:0;background:#000b;backdrop-filter:blur(3px)}.modal-card{position:relative;width:min(94vw,620px);max-height:88vh;overflow:hidden;background:#101a23;border:1px solid #30414e;border-radius:18px;box-shadow:var(--shadow);display:flex;flex-direction:column}.modal-head{display:flex;justify-content:space-between;align-items:center;padding:15px 18px;border-bottom:1px solid var(--line)}.modal-head h3{margin:0}.modal-head button{border:0;background:transparent;color:#9bafb9;font-size:24px}.modal-body{padding:17px;overflow:auto}.modal-foot{padding:12px 17px;border-top:1px solid var(--line);display:flex;justify-content:flex-end;gap:8px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.form-grid .full{grid-column:1/-1}.field label{display:block;color:#91a5b0;font-size:11px;margin-bottom:5px}.check-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:7px}.check-card{display:flex;gap:8px;align-items:center;background:#0d171e;border:1px solid var(--line);padding:8px;border-radius:9px}.qr-box{display:grid;place-items:center;background:white;border-radius:14px;padding:14px;width:280px;height:280px;margin:10px auto}.qr-box img{max-width:100%;max-height:100%}.pair-code{font:800 32px/1 ui-monospace,monospace;letter-spacing:5px;text-align:center;color:#c8ffe9;margin:18px}.toast-wrap{position:fixed;right:18px;bottom:18px;z-index:200;display:grid;gap:8px}.toast{background:#17242d;border:1px solid #2d414d;border-radius:11px;padding:11px 14px;box-shadow:var(--shadow);animation:toastin .2s}.toast.error{border-color:#633139;color:#ffb2b8}.toast.ok{border-color:#27634f;color:#a9f1d7}@keyframes toastin{from{transform:translateY(8px);opacity:0}}.socket-dot{width:9px;height:9px;border-radius:50%;background:#657781}.socket-dot.on{background:var(--accent);box-shadow:0 0 10px #21c58b}.skeleton-list{height:500px;background:linear-gradient(100deg,transparent 20%,#ffffff08 40%,transparent 60%) #101922;background-size:200% 100%;animation:sk 1.2s infinite}@keyframes sk{to{background-position:-200% 0}}body.quick-mode .rail{width:74px}body.quick-mode .app{grid-template-columns:74px 1fr}body.quick-mode .brand-copy,body.quick-mode nav b,body.quick-mode .rail-bottom .ghost,body.quick-mode .userbox>div:not(.avatar){display:none}body.quick-mode .brand{justify-content:center}body.quick-mode nav button{justify-content:center}body.quick-mode nav button span{font-size:20px}body.quick-mode .userbox{grid-template-columns:1fr;justify-items:center}body.quick-mode .contact-panel{display:none}body.quick-mode .page-inbox{grid-template-columns:370px 1fr}
@media(max-width:1180px){.page-inbox{grid-template-columns:350px 1fr}.contact-panel{display:none}.stats-row{grid-template-columns:repeat(2,1fr)}}
@media(max-width:760px){body{overflow:hidden}.app{display:block}.rail{position:fixed;inset:0 auto 0 0;width:260px;transform:translateX(-105%);transition:.2s;box-shadow:var(--shadow)}.rail.open{transform:none}.workspace{height:100dvh;padding-top:48px}.mobile-head{display:flex;position:fixed;z-index:18;top:0;left:0;right:0;height:48px;background:#111c24;border-bottom:1px solid var(--line);align-items:center;padding:0 12px;gap:10px}.mobile-head button{background:transparent;border:0;color:#d9e6eb;font-size:20px}.mobile-head b{flex:1}.page{padding:16px;height:calc(100dvh - 48px)}.page-inbox{height:calc(100dvh - 48px);grid-template-columns:1fr}.inbox-list-panel,.chat-panel{height:calc(100dvh - 48px)}.chat-panel{display:none}.page-inbox.chat-open .inbox-list-panel{display:none}.page-inbox.chat-open .chat-panel{display:flex}.mobile-back{display:inline-block;background:transparent;border:0;color:#dce9ee;font-size:30px;padding:0 3px}.chat-actions .pill{display:none}.message-list{padding:12px 10px}.msg{max-width:86%}.panel-head{padding-top:12px}.contact-panel{display:none!important}.page-header{align-items:flex-start;flex-direction:column}.page-header>button,.page-header>div:last-child{width:100%}.page-header>div:last-child button{width:49%}.stats-row,.system-grid{grid-template-columns:1fr 1fr}.card-grid,.quick-grid{grid-template-columns:1fr}.toolbar{flex-direction:column}.toolbar select{width:100%}.form-grid{grid-template-columns:1fr}.form-grid .full{grid-column:auto}.modal-card{width:96vw;max-height:92vh}.qr-box{width:240px;height:240px}.check-grid{grid-template-columns:1fr}body.quick-mode .app{display:block}body.quick-mode .rail{width:260px}}
@media(max-width:440px){.stats-row,.system-grid{grid-template-columns:1fr}.composer{padding:8px 7px}.composer-btn{width:32px}.page{padding:12px}.subfilters{grid-template-columns:1fr}.conversation-item{padding:11px}.chat-head{padding:7px 9px}}

/* v1.1.1 - vinculación y sincronización */
.sync-box{margin:16px 0;padding:24px;border:1px solid var(--border,#233641);border-radius:16px;text-align:center;background:rgba(33,197,139,.05)}
.sync-box h3{margin:10px 0 6px}.sync-box p{margin:6px 0}.sync-spinner{width:42px;height:42px;border:4px solid rgba(33,197,139,.18);border-top-color:#21c58b;border-radius:50%;margin:0 auto;animation:wagspin .9s linear infinite}.sync-check{width:48px;height:48px;border-radius:50%;display:grid;place-items:center;margin:0 auto;background:#21c58b;color:#06241a;font-size:28px;font-weight:800}.sync-progress{height:8px;border-radius:999px;background:rgba(255,255,255,.08);overflow:hidden;margin:16px auto 6px;max-width:360px}.sync-progress i{display:block;height:100%;background:#21c58b;border-radius:999px;transition:width .25s ease}@keyframes wagspin{to{transform:rotate(360deg)}}

/* v1.2.0 - mensajeria, avisos y navegacion */
.brand{position:relative}.rail-toggle{margin-left:auto;width:34px;height:34px;border:1px solid var(--line);border-radius:9px;background:#14212a;color:#bfd0d8;cursor:pointer}.rail-toggle:hover{background:#1b2b36}.rail-bottom .ghost{display:flex;align-items:center;gap:9px;width:100%;justify-content:flex-start}.rail-ico{width:22px;text-align:center;flex:0 0 22px}.accept-btn{border:0;border-radius:999px;padding:8px 12px;background:#21c58b;color:#06241a;font-weight:800;cursor:pointer}.accept-btn:hover{filter:brightness(1.08)}
body.quick-mode .rail-bottom .ghost{display:flex!important;justify-content:center;padding-left:0;padding-right:0}body.quick-mode .rail-bottom .ghost .rail-label{display:none}body.quick-mode .rail-toggle{margin-left:0}body.quick-mode .brand{justify-content:center;gap:6px}body.quick-mode .brand .brand-mark{display:none}
.msg-media{display:block;max-width:min(420px,100%);max-height:420px;border-radius:10px;margin:2px 0 7px;object-fit:contain;background:#081117}.msg-media.sticker{max-width:210px;max-height:210px;background:transparent}.msg video.msg-media{width:min(420px,100%)}.msg audio{display:block;width:min(360px,100%);margin:4px 0 7px}.media-placeholder{display:flex;align-items:center;gap:8px;padding:10px;border-radius:9px;background:#0d1820;color:#a9bbc4;margin-bottom:7px}.file a{color:#7eddbd}.msg .time{display:flex;align-items:center;justify-content:flex-end;gap:5px}.msg-status{font-weight:800;letter-spacing:-1px}.msg-status.queued,.msg-status.pending{color:#91a5b0}.msg-status.sent{color:#91a5b0}.msg-status.delivered{color:#b5c6ce}.msg-status.read,.msg-status.played{color:#53bdeb}.msg-status.failed{color:#ff7b86}.msg.failed{outline:1px solid #6b2932}
.notification-wrap{position:fixed;right:18px;top:18px;z-index:210;display:grid;gap:9px;width:min(360px,calc(100vw - 36px));pointer-events:none}.incoming-pop{pointer-events:auto;background:#13212a;border:1px solid #2d4653;border-radius:14px;padding:12px 14px;box-shadow:var(--shadow);animation:toastin .2s;cursor:pointer}.incoming-pop b{display:block;color:#d8e7ec}.incoming-pop small{display:block;color:#8da5b1;margin-top:2px}.incoming-pop p{margin:7px 0 0;color:#bcd0d8;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.notification-on{color:#9bf2d2!important;border-color:#27634f!important;background:#16382e!important}
.conversation-item .ticket-state{display:inline-flex;font-size:10px;padding:2px 6px;border-radius:999px;margin-left:6px;background:#17242d;color:#91a5b0}.conversation-item .ticket-state.new{background:#143a31;color:#9bf2d2}.chat-actions{display:flex;align-items:center;gap:7px}
@media(max-width:760px){.rail-toggle{display:none}.notification-wrap{top:58px;right:10px;width:calc(100vw - 20px)}.accept-btn{padding:7px 10px}.msg-media{max-height:320px}}
.msg-body{white-space:pre-wrap;word-break:break-word}.status-text{font-size:10px;color:#93a8b2;margin-left:2px}.msg.out .status-text{color:inherit;opacity:.82}

/* v1.2.0 - vinculacion y ciclo de vida de cuentas */
.danger-solid{background:#b42332!important;border:1px solid #d13c4d!important;color:#fff!important}
.danger-solid:hover{background:#c92e3f!important}
.link-warning{background:#342716;border:1px solid #674c25;color:#ffd88a;border-radius:12px;padding:11px 12px;margin-bottom:12px;font-size:12px}
.sync-box{text-align:center;padding:22px 10px}.sync-box h3{margin:10px 0 6px}.sync-box p{margin:4px 0}.sync-spinner{width:34px;height:34px;margin:0 auto;border:3px solid #28404b;border-top-color:var(--accent);border-radius:50%;animation:spin .8s linear infinite}.sync-check{width:46px;height:46px;margin:0 auto;border-radius:50%;display:grid;place-items:center;background:#173d31;color:#91f0cf;font-size:26px;font-weight:900}.sync-progress{height:7px;background:#172731;border-radius:999px;overflow:hidden;margin:14px auto 6px;max-width:320px}.sync-progress i{display:block;height:100%;background:var(--accent);border-radius:inherit;transition:width .35s}.form-error small{color:#d4aeb2}.callout.warn{background:#2e2518;border-color:#5f4a27;color:#ffe0a0}@keyframes spin{to{transform:rotate(360deg)}}

/* v1.2.0 - multimedia local estilo chat + areas de trabajo */
.subfilters{grid-template-columns:1fr 1fr 1fr}
.message-list{background-image:linear-gradient(#0b1319f2,#0b1319f2),radial-gradient(circle at 12px 12px,#ffffff05 1px,transparent 1.5px);background-size:auto,28px 28px}
.msg{overflow:hidden}.media-link{display:block;text-decoration:none}.msg-media{width:auto;min-width:140px;max-width:min(360px,70vw);max-height:360px;object-fit:cover;border-radius:9px;margin:-2px -3px 6px;background:#071015}.msg.out .msg-media{margin-left:-3px;margin-right:-3px}.msg-media.sticker{min-width:0;object-fit:contain;max-width:190px;max-height:190px}.msg-audio{min-width:260px;max-width:100%}
.media-placeholder{width:100%;border:1px dashed #3a4f5b;background:#0d1820;color:#a9bbc4;text-align:left;cursor:pointer;display:grid;grid-template-columns:auto 1fr;align-items:center}.media-placeholder small{grid-column:2;color:#55d8aa}.media-placeholder:hover{border-color:#4e8b78;background:#10221f}.media-placeholder:disabled{opacity:.7;cursor:wait}
.area-inline{color:#c6b7ff}.area-badge{display:inline-flex;align-items:center;gap:6px;border:1px solid color-mix(in srgb,var(--area-color) 55%,#33434d);background:color-mix(in srgb,var(--area-color) 18%,#101922);color:#e8edf5;border-radius:999px;padding:3px 8px;font-size:11px}.area-badge:before{content:"";width:7px;height:7px;border-radius:50%;background:var(--area-color)}
.area-card{border-top:3px solid var(--area-color);min-width:250px}.area-head{display:flex;justify-content:space-between;gap:10px;align-items:flex-start}.area-card p{margin:8px 0;color:var(--muted);font-size:12px}.area-accounts,.mini-account-list{display:flex;gap:6px;flex-wrap:wrap}.area-accounts span,.mini-account-list span{display:inline-flex;align-items:center;gap:5px;background:#0d171e;border:1px solid var(--line);border-radius:999px;padding:4px 7px;font-size:11px}.area-accounts i,.mini-account-list i{width:7px;height:7px;border-radius:50%}.check-card{transition:.15s}.check-card small{display:block}.check-card.area-match{border-color:#41618a;background:#112238;box-shadow:0 0 0 1px #41618a44 inset}
@media(max-width:760px){.subfilters{grid-template-columns:1fr}.msg-media{max-width:min(320px,76vw);max-height:320px}.msg-audio{min-width:220px}}

/* WAG CRM 1.2.1 - flujo de atención, presencia y respuestas multimedia */
.workflow-tabs{display:grid!important;grid-template-columns:repeat(3,minmax(0,1fr));gap:6px;overflow:visible!important;padding:7px 14px 9px}.workflow-tabs button{min-width:0;white-space:normal!important;line-height:1.1;padding:8px 6px!important;text-align:center}.workflow-tabs button.danger-tab{color:#ffb1b8;border-color:#51262d}.workflow-tabs button.danger-tab.active{background:#3a1b20;color:#ffd4d8;border-color:#74333b}.conversation-item .ticket-state.queue{background:#3b3218;color:#ffe09b}.conversation-item .ticket-state.attending{background:#143a31;color:#9bf2d2}.conversation-item .ticket-state.attended{background:#172a31;color:#a6c4d2}.conversation-item .ticket-state.blacklist{background:#401c22;color:#ffb2ba}.chat-presence{font-size:11px!important;line-height:1.1;margin:1px 0 2px;color:#8799a4!important}.chat-presence.online,.chat-presence.typing{color:#54e4ab!important}.chat-presence.online:before,.chat-presence.typing:before{content:"";display:inline-block;width:7px;height:7px;border-radius:50%;background:#32d997;margin-right:5px;box-shadow:0 0 8px #32d99766}.chat-presence.offline,.chat-presence.unknown{color:#7f909a!important}.chat-presence.recent{color:#b5c5cd!important}.reply-media{display:block;margin-top:6px;padding:6px 8px;background:#0c171e;border:1px solid #263842;border-radius:8px;color:#9fe7cf;font-size:11px}.reply-item.sending{opacity:.6;pointer-events:none}.quick-thumb{display:block;width:100%;max-height:180px;object-fit:cover;border-radius:11px;border:1px solid var(--line);margin:10px 0}.quick-audio{width:100%;margin:10px 0}.quick-file,.current-quick-file{margin:9px 0;padding:9px 10px;background:#0d171e;border:1px solid var(--line);border-radius:9px;color:#b9cad2}.current-quick-file{display:flex;align-items:center;justify-content:space-between;gap:10px}.current-quick-file label{margin:0!important;display:flex!important;gap:5px;align-items:center}.current-quick-file input{width:auto!important}.quick-card p:empty{display:none}.quick-card p{min-height:0!important}
@media(max-width:760px){.workflow-tabs{grid-template-columns:repeat(2,minmax(0,1fr))}.workflow-tabs button:first-child{grid-column:1/-1}.chat-title{line-height:1.15}}

/* WAG CRM 1.3.0 - Centro de atención orientado al operador */
:root{--desk:#242d42;--desk2:#2c354a;--desk3:#343d53;--ticket-blue:#9ed2ff}
.app{grid-template-columns:244px 1fr}.rail{background:#111827;padding:12px 10px}.brand{padding:5px 8px 14px}.brand-mark.small{border-radius:10px}.rail nav button{padding:10px 11px;border-radius:9px}.rail nav button.active{background:#1d3a32}.page-inbox{position:relative;grid-template-columns:400px minmax(0,1fr)!important;background:#0d151c}.page-inbox.active{display:grid}.inbox-list-panel{background:#20293b;border-right:1px solid #39445b}.ticket-topbar{height:62px;padding:10px 12px 6px;display:flex;align-items:center;gap:8px}.scope-tabs{display:flex;gap:5px;flex:1}.scope-tabs button{border:0;border-radius:9px;padding:9px 13px;background:#2d374d;color:#c9d3e2;font-weight:700}.scope-tabs button.active{background:#35425d;color:#9fd5ff;box-shadow:inset 0 0 0 1px #465774}.ticket-topbar .iconbtn{background:#2d374d;border-color:#46536a}.ticket-search{margin:3px 12px 7px;background:#3a4359;border-color:#4a566f;border-radius:12px}.ticket-search input::placeholder{color:#aab4c5}.workflow-tabs{display:flex!important;gap:6px!important;padding:6px 12px 9px!important;overflow-x:auto!important}.workflow-tabs button{display:inline-flex;align-items:center;gap:6px;flex:0 0 auto;white-space:nowrap!important;background:#303a50!important;border:1px solid transparent!important;color:#eef2f8!important;padding:7px 11px!important}.workflow-tabs button.active{background:#40506d!important;border-color:#526584!important}.workflow-tabs button[data-filter="queue"].active{background:#40506d!important}.workflow-tabs button.danger-tab{color:#ffc1c7!important}.workflow-tabs em{display:inline-grid;place-items:center;min-width:19px;height:19px;padding:0 5px;border-radius:999px;background:#73d96f;color:#142018;font-size:11px;font-style:normal;font-weight:900}.workflow-tabs button.danger-tab em{background:#a94452;color:#fff}.ticket-subfilters{grid-template-columns:1fr 1fr 1fr!important;padding:0 12px 10px}.ticket-subfilters select{background:#293349;border-color:#46536a;color:#e6edf8}.conversation-list{background:#20293b}.conversation-item{grid-template-columns:auto minmax(0,1fr) auto;padding:12px 12px;border-bottom:1px solid #39445a;background:#242d40}.conversation-item:hover,.conversation-item.active{background:#2e394f}.conversation-item.waiting{box-shadow:inset 4px 0 #9bcdf9}.conversation-item .avatar{width:38px;height:38px;background:linear-gradient(135deg,#44536f,#266b66)}.conversation-item .row b{font-size:13px}.conversation-item .route{margin-top:3px;color:#a7d7ff;font-size:11px}.conversation-item .preview{font-size:12px;color:#d0d7e1;margin-top:5px}.conversation-item .meta{min-width:64px;display:flex;flex-direction:column;align-items:flex-end;gap:5px}.accept-mini{border:0;border-radius:8px;background:#a9d7ff;color:#102134;font-weight:800;padding:8px 9px;margin-top:2px}.ticket-state{margin-top:3px!important}.ticket-empty{padding:44px 20px;text-align:center;color:#aeb8c6}.ticket-empty b{display:block;color:#fff;font-size:15px;margin-bottom:6px}.ticket-empty span{font-size:12px}
.chat-panel{background:#111827;position:relative}.chat-head{height:72px;background:#4a5369;border-bottom:1px solid #5b667d;padding:8px 16px}.chat-head .avatar.large{width:44px;height:44px;background:#254c58}.chat-title-line{display:flex;align-items:center;gap:8px}.chat-title-line b{font-size:15px}.chat-title-line .chat-presence{display:inline-flex!important;margin:0!important}.chat-assigned{font-size:12px!important;color:#c8d2df!important;margin-top:1px}.chat-title #chatRoute{font-size:12px;color:#9ff0d4!important}.chat-actions{margin-left:auto}.accept-btn,.resolve-btn{border:0;border-radius:18px;padding:9px 14px;font-weight:800}.accept-btn{background:#a9d7ff;color:#122033}.resolve-btn{background:#a9d7ff;color:#122033}.resolve-btn.resolved{background:#64748b;color:#f4f7fb}.chat-actions .iconbtn{background:#3c465d;border-color:#657087}.route-warning{background:#6b572a;color:#fff0b8;border-color:#8a7135}.message-list{padding:24px 3.2% 18px;background-color:#1f2738;background-image:linear-gradient(30deg,#ffffff08 12%,transparent 12.5%,transparent 87%,#ffffff08 87.5%,#ffffff08),linear-gradient(150deg,#ffffff08 12%,transparent 12.5%,transparent 87%,#ffffff08 87.5%,#ffffff08),linear-gradient(30deg,#ffffff08 12%,transparent 12.5%,transparent 87%,#ffffff08 87.5%,#ffffff08),linear-gradient(150deg,#ffffff08 12%,transparent 12.5%,transparent 87%,#ffffff08 87.5%,#ffffff08);background-size:80px 140px;background-position:0 0,0 0,40px 70px,40px 70px}.msg{max-width:min(72%,700px);background:#465169;border:0;border-radius:7px 12px 12px 12px;padding:8px 10px;margin:3px 0;color:#fff;box-shadow:0 1px 2px #0005}.msg.out{background:#18594c;border:0;border-radius:12px 7px 12px 12px}.msg-media{max-width:min(430px,70vw)!important;max-height:460px!important;border-radius:8px!important;margin:-2px -4px 7px!important}.msg-media.sticker{max-width:220px!important;max-height:220px!important}.msg .time{font-size:10px;color:#c0cad4}.day-divider{align-self:center;margin:12px 0;position:sticky;top:6px;z-index:2}.day-divider span{display:block;background:#263349;color:#e5ebf4;border-radius:10px;padding:7px 18px;font-size:11px;box-shadow:0 1px 4px #0005}.composer-wrap{background:#222b3e;border-top:1px solid #455069}.composer-tools{display:flex;align-items:center;gap:4px;padding:7px 14px 0}.tool-link{border:0;background:transparent;color:#d8e0ec;padding:6px 9px;border-radius:8px;font-weight:650;font-size:12px}.tool-link:hover{background:#313c52}.composer{padding:5px 12px 10px}.composer textarea{background:#303a50;border-color:#4c5870;color:#fff;border-radius:20px;padding:10px 14px}.composer textarea::placeholder{color:#adb8ca}.composer-btn{color:#dce4ef}.send-btn{background:#50cfb1;color:#0e2c26}.reply-picker{bottom:88px;background:#2c354a;border-color:#56627a}.reply-item:hover{background:#3b465d}.contact-panel{display:block!important;position:absolute;top:0;right:0;width:360px;height:100%!important;z-index:40;background:#20293b;border-left:1px solid #4a556d;box-shadow:-18px 0 44px #0008;transform:translateX(102%);transition:transform .2s ease;overflow:auto}.page-inbox.contact-open .contact-panel{transform:none}.contact-close{position:sticky;top:10px;float:right;margin:10px 10px 0 0;z-index:3;width:34px;height:34px;border-radius:50%;border:1px solid #4a566d;background:#2c374c;color:#e8eef7;font-size:22px}.contact-hero{padding-top:34px}.contact-panel .info-block{border-color:#39445a}.contact-panel select,.contact-panel textarea{background:#293349;border-color:#46536a}.contact-panel .route-card{background:#293349;border-color:#46536a}.contact-panel .route-card.current{border-color:#42c6a1}
body.quick-mode .page-inbox{grid-template-columns:390px minmax(0,1fr)!important}body.quick-mode .contact-panel{display:block!important}.notification-wrap{z-index:260}
@media(max-width:1180px){.page-inbox{grid-template-columns:355px minmax(0,1fr)!important}.ticket-subfilters{grid-template-columns:1fr 1fr!important}.ticket-subfilters select:last-child{grid-column:1/-1}.contact-panel{width:min(380px,92vw)}}
@media(max-width:760px){.page-inbox{grid-template-columns:1fr!important}.ticket-topbar{height:auto;padding-top:8px}.workflow-tabs{padding-left:10px!important;padding-right:10px!important}.ticket-subfilters{grid-template-columns:1fr!important;padding-left:10px;padding-right:10px}.ticket-subfilters select:last-child{grid-column:auto}.chat-head{height:64px;padding:6px 8px}.chat-title #chatRoute{max-width:48vw;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.chat-assigned{display:none}.chat-actions .resolve-btn{display:none}.message-list{padding:14px 9px}.msg{max-width:88%}.msg-media{max-width:min(330px,80vw)!important}.composer-tools{overflow-x:auto;padding-left:8px}.tool-link{white-space:nowrap}.contact-panel{position:fixed;top:48px;bottom:0;height:auto!important;width:94vw}.page-inbox.contact-open .contact-panel{transform:none}}

/* WAG CRM 1.3.1 - chat más limpio + bandeja de atención */
:root{--chat-bg:#0b141a;--chat-in:#202c33;--chat-out:#075e54;--chat-head:#202c33;--chat-compose:#202c33;--chat-input:#2a3942;--chat-soft:#111b21}
.page-inbox{grid-template-columns:420px minmax(0,1fr)!important;background:#0b141a}
.inbox-list-panel{background:#111b21;border-right:1px solid #273741}
.ticket-topbar{height:58px;background:#202c33;border-bottom:1px solid #2f404a;padding:8px 12px}
.scope-tabs button{background:#2a3942;color:#c8d3d9}.scope-tabs button.active{background:#344b58;color:#e9f7ff;box-shadow:none}
.ticket-search{background:#202c33;border:0;margin:8px 12px}.ticket-search input{font-size:13px}.ticket-search input::placeholder{color:#8696a0}
.workflow-tabs{display:grid!important;grid-template-columns:repeat(3,minmax(0,1fr));gap:6px!important;padding:4px 12px 9px!important;overflow:visible!important;background:#111b21}
.workflow-tabs button{justify-content:center;min-width:0!important;white-space:nowrap!important;background:#202c33!important;border:1px solid #2a3942!important;color:#c9d6dc!important;border-radius:10px!important;padding:8px 7px!important;font-size:12px}
.workflow-tabs button.active{background:#0f3d35!important;color:#d9fff3!important;border-color:#236957!important}
.workflow-tabs button.danger-tab{color:#ffb7bd!important}.workflow-tabs button.danger-tab.active{background:#451f25!important;border-color:#7a323d!important;color:#ffd8dc!important}
.workflow-tabs em{min-width:18px;height:18px;background:#25d366;color:#062c1d}.workflow-tabs button.danger-tab em{background:#e65360;color:#fff}
.ticket-subfilters{grid-template-columns:repeat(3,1fr)!important;gap:6px!important;padding:0 12px 9px!important;background:#111b21}.ticket-subfilters select{background:#202c33;border:1px solid #2f404a;color:#d6e1e6;border-radius:9px;padding:7px 8px;font-size:11px}
.conversation-list{background:#111b21}.conversation-item{background:#111b21;border-bottom:1px solid #202f38;padding:12px 12px;gap:10px}.conversation-item:hover,.conversation-item.active{background:#202c33}.conversation-item.waiting{box-shadow:inset 3px 0 #53bdeb}.conversation-item .avatar{width:42px;height:42px;background:#1f6f78}.conversation-item .row b{font-size:13.5px}.conversation-item .route{color:#53bdeb;font-size:10.5px}.conversation-item .preview{font-size:12.5px;color:#aebbc2}.conversation-item .meta{min-width:70px}.accept-mini{background:#8dc8ff;color:#0b2433;border-radius:8px;padding:7px 10px}.ticket-state{font-size:10px!important}
.chat-panel{background:var(--chat-bg);position:relative}.chat-head{height:64px;background:var(--chat-head);border-bottom:1px solid #2f3e47;padding:7px 14px;box-shadow:0 1px 3px #0003;z-index:5}.chat-head .avatar.large{width:42px;height:42px;background:#1f6f78}.chat-title-line{gap:9px}.chat-title-line b{font-size:14px}.chat-assigned{font-size:11px!important;color:#aebbc2!important}.chat-title #chatRoute{font-size:11px;color:#53d7a5!important}.accept-btn,.resolve-btn{background:#8dc8ff;color:#0b2433;border-radius:9px;padding:8px 13px}.chat-actions .iconbtn{background:#2a3942;border-color:#38505c}.route-warning{background:#443817;color:#ffe3a3}
.message-list{padding-top:26px!important;padding-bottom:26px!important;padding-left:max(24px,calc((100% - 1050px)/2))!important;padding-right:max(24px,calc((100% - 1050px)/2))!important;background-color:#0b141a!important;background-image:radial-gradient(circle at 14px 14px,#ffffff08 1.2px,transparent 1.4px)!important;background-size:28px 28px!important;background-position:0 0!important;scrollbar-color:#64747b66 transparent}
.msg{max-width:min(68%,660px)!important;background:var(--chat-in)!important;border:0!important;border-radius:8px!important;padding:7px 9px 5px!important;margin:2px 0!important;color:#e9edef!important;box-shadow:0 1px 1px #0006!important;font-size:14px;line-height:1.4;overflow:hidden}
.msg.out{align-self:flex-end!important;background:var(--chat-out)!important;border-radius:8px!important}.msg-body{white-space:pre-wrap;overflow-wrap:anywhere}.msg .time{display:flex!important;justify-content:flex-end;align-items:center;gap:4px;font-size:9.5px!important;color:#a9b6bc!important;margin-top:3px!important;white-space:nowrap}.msg.out .time{color:#b7cbc6!important}.status-text{display:none}.msg-status.read,.msg-status.played{color:#53bdeb}.msg-status.queued,.msg-status.pending{color:#d9b85f}.msg-status.failed{color:#ff8089}
.msg-media{display:block;width:min(360px,58vw)!important;max-width:100%!important;height:auto!important;max-height:430px!important;object-fit:contain!important;border-radius:7px!important;margin:-3px -5px 6px!important;background:#091116}.msg-media.sticker{width:auto!important;max-width:220px!important;max-height:220px!important;background:transparent}.msg-audio{width:min(360px,60vw)}.file{min-width:240px;background:#111b21!important;border:1px solid #31434d}.media-placeholder{min-width:240px;min-height:96px;background:#111b21;border:1px dashed #42545e;border-radius:9px;color:#d5e2e7;padding:12px}.media-placeholder small{display:block;margin-top:6px;color:#53bdeb}.day-divider{align-self:center;position:static!important;margin:15px 0!important}.day-divider span{background:#182932!important;color:#d8e5ea!important;border-radius:8px!important;padding:6px 12px!important;font-size:10.5px!important;box-shadow:0 1px 2px #0005!important}
.composer-wrap{background:var(--chat-compose)!important;border-top:1px solid #31414a!important}.composer-tools{padding:5px 14px 1px!important;gap:2px!important}.tool-link{color:#c6d2d8!important;padding:5px 9px!important;font-size:11px!important}.tool-link:hover{background:#2a3942!important}.composer{padding:6px 10px 9px!important;gap:6px!important}.composer textarea{min-height:42px;background:var(--chat-input)!important;border:0!important;border-radius:10px!important;padding:11px 13px!important;color:#e9edef!important}.composer textarea::placeholder{color:#8696a0!important}.composer-btn{color:#aebbc2!important}.send-btn{width:42px!important;height:42px!important;background:#00a884!important;color:#062c24!important;transition:transform .12s ease,opacity .12s ease}.send-btn:hover{transform:scale(1.04)}.send-btn.sending{opacity:.55;transform:scale(.94)}.send-btn:disabled{cursor:wait}.reply-picker{background:#202c33!important;border-color:#40515a!important;bottom:86px!important}.reply-item:hover{background:#2a3942!important}
.send-state{position:absolute;left:12px;right:12px;bottom:72px;z-index:18;padding:8px 11px;border-radius:9px;font-size:11px;box-shadow:0 8px 22px #0007;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.send-state.queued{background:#473b19;color:#ffe3a3;border:1px solid #6f5c25}.send-state.ok{background:#113e33;color:#c9ffec;border:1px solid #216653}.send-state.error{background:#4a2026;color:#ffd7dc;border:1px solid #81343e}
.contact-panel{background:#111b21!important;border-left:1px solid #2e3e47!important}.contact-panel .info-block{border-color:#263740!important}.contact-panel select,.contact-panel textarea,.contact-panel .route-card{background:#202c33!important;border-color:#33464f!important}.contact-close{background:#202c33!important;border-color:#3a4c55!important}

@media(max-width:1200px){.page-inbox{grid-template-columns:370px minmax(0,1fr)!important}.message-list{padding-left:20px!important;padding-right:20px!important}.msg{max-width:76%!important}}
@media(max-width:760px){.page-inbox{grid-template-columns:1fr!important}.workflow-tabs{grid-template-columns:repeat(2,minmax(0,1fr))!important}.workflow-tabs button:first-child{grid-column:auto!important}.ticket-subfilters{grid-template-columns:1fr!important}.message-list{padding:14px 9px 18px!important}.msg{max-width:88%!important;font-size:14px}.msg-media{width:min(330px,80vw)!important}.composer-tools{padding-left:7px!important;overflow-x:auto}.send-state{bottom:76px}}